Our Story

What we do

Returnity provides digital marketing services that combine ideas with technology-driven solutions, executed with exceptional client service. We help our clients compete, we help them innovate and we help them overcome major challenges, everyday. We work harder to make you look smarter.

How we do it

We help our clients build and manage customer databases that work as an asset for their business. We use Email marketing, SMS, MMS, web sites, landing pages and microsites to reach customers. We use data, analytics, surveys and profiling to help our clients better understand their customers. We use clever design, dynamic content, testing and optimisation to keep customers engaged.

About Us

Returnity is an email service provider and a specialist in data-driven digital communications. Established in 1999, Returnity has been at the forefront of the Australian market for more than 10 years. The company has experienced double-digit growth for the past five years. This success has enabled us to invest in our people and our technology.

From humble beginnings as a pure technology provider, Returnity now provides a suite of marketing services.

The production team provides highly efficient campaign management, template build, microsite, survey, event marketing and subscription management processes. As power users of our technology and platforms, the production team is the first point of contact for technical support, problem resolution and client training.

Our solutions team provides project solutions that integrate web applications, client databases and third-party platforms, to deliver digital communications solutions that play a strategic role in our client's business.

Our search team enable clients to target customers looking for specific products and services. We manage web assets to increase your share of online transactions, search engine traffic and internet audience reach.

Our strategic services team provides solutions that drive performance. Whether that entails sales growth, client retention, loyalty, data enrichment or word of mouth, this team takes clients on a journey that delivers results.

Our software development team has been designing and engineering proprietary systems for more than 10 years. Ehlo, the current product platform, is a product designed by marketers, for marketers. It has been designed for simplicity, scalability and security. It is built on an architecture that allows integration.

Our client services team provides our clients with an expert in the field of digital marketing and data-driven communications. Account directors and account managers are dedicated to the success of each client, building relationships and an understanding of business needs and marketing objectives. Armed with an array of products, services and expert teams, our client service team delivers ideas, processes and accountability that drive results.

Our executive management team looks after the people that drive the business. The management team is focused on ensuring that client needs are met, that our product and service offering is competitive, and that our strategic vision delivers success in a rapidly evolving market.